Foreign IT Outsourcing
IT services firms eye foreign labor - Tech News - CNET.com
CNET article that says:
Gartner said Thursday that its November 2002 survey of 36 outsourcing companies showed that “offshore application management,” or providing such management from an overseas office, was ranked as the highest-growth service opportunity in 2003. Application management means overseeing business software such as SAP or Oracle systems, and includes tasks such as fixing bugs and installing upgrades.